Effective Date: February 21, 2026
Pat’s Pound & Pour (“Pat’s,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website, request a site visit, call us, or contact us, how we use it, and the choices you have.
1) Information We Collect
Information you provide to us
When you fill out a form, request a site visit, or contact us, we may collect:
- Name
- Email address
- Phone number
- Project address or location (as provided)
- Project details (notes you submit)
- Photos or files you upload (if applicable)
Information collected automatically
When you use our website, we may automatically collect:
- IP address
- Browser type, device information, and operating system
- Pages viewed, time spent on pages, and interactions on the site
- Referring/exit pages
- Approximate location (city/region)
- Cookies or similar tracking technologies (see Section 6)
2) How We Use Your Information
We use your information to:
- Respond to requests, questions, and inquiries
- Schedule site visits and provide estimates or plans
- Communicate about your project (calls, emails, texts)
- Improve our website, marketing, and customer experience
- Maintain website security and prevent fraud/abuse
- Comply with legal obligations
3) How We Share Information
We do not sell your personal information.
We may share information only as needed with:
- Service providers (e.g., website hosting, email, analytics, scheduling, and call tracking tools) who help us operate our business
- Professional advisors (e.g., legal, accounting) when necessary
- Authorities if required by law or to protect rights, safety, or property
- Business transfers if our business is involved in a merger, acquisition, or sale (your information may transfer as part of that transaction)
4) Calls, Texts, and Email
If you request a site visit or contact us, you may receive calls, texts, or emails related to your request.
- You can opt out of marketing emails at any time using the “unsubscribe” link (if included).
- For text messages, you may reply STOP to opt out (where applicable).
- Standard message/data rates may apply.
5) Call Tracking
We use call tracking to understand which marketing sources and website pages generate phone calls, and to improve customer experience.
Call tracking may involve:
- Assigning a tracking phone number that forwards to our office line
- Collecting call-related data such as the phone number that called, call time/date, call duration, referral source, and the webpage you visited before calling
- In some cases, call recording may be used for quality assurance and training (if call recording is enabled by our provider)
If call recording is used, we will follow applicable laws regarding consent and notice. If you do not wish to be recorded (where recording is enabled), you may tell us during the call or contact us by email instead.
6) Cookies & Similar Technologies
We may use cookies and similar technologies to:
- Remember preferences
- Understand how visitors use our site
- Improve site performance and marketing effectiveness
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
7) Data Retention
We keep personal information only as long as reasonably necessary to:
- Provide services and respond to inquiries
- Maintain business records
- Comply with legal, regulatory, and tax requirements
- Resolve disputes and enforce agreements
8) Your Privacy Choices
Depending on where you live, you may have rights to:
- Request access to the personal information we have about you
- Request corrections or updates
- Request deletion (subject to legal and business recordkeeping requirements)
To make a request, contact us using the information in Section 11.
9) Third-Party Links
Our website may include links to third-party websites (e.g., social media). We are not responsible for the privacy practices of those third parties. Please review their policies separately.
10) Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children.
11) Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, contact:
Pat’s Pound & Pour
Email: patspoundpour@gmail.com
Office: 503-620-0215
Fax: 503-632-3698
City: 19612 s ferguson rd oregon city
12) Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new Effective Date.
